Strategic Business Performance Services

The New Zealand business process management systems analysis includes Hamilton, Waikato and Bay of Plenty regions for continuous improvement in procedures, your SOPs. The universal technical writing method is for your systems, staff induction, training, and operations that ensures consistency in all that is done and maintains a strong business culture.

Premier Strategics business management process systems standardise and strengthen procedures and continuous improvement. The systems for improved business performance is through analysis of existing processes, followed with documentation that is easy to implement, access, use and understand. The systems approach will contribute greatly to your business success, as well as to the success of resource suppliers and your customers.

The staff induction method facilitates employee development and links process knowledge closely to the business goals.

To implement better systems, procedures, processes and user documentation our services include:

Business Analysis and Process Improvement Methods Customised Staff Induction System and Support Quality Management Systems Instructional Systems Design Technical Writing for Process and Procedure Documentation On-job Training Method Training Management Health and Safety Documentation ISO 9001 Series Self-implementation Packages

The methods or systems can be solely, or a combination of; business process management, continuous improvement, ISO 9001:2000 Quality Management System, instructional design, customer resource management, documentation by Technical Writing, LEAN, and more.

The systems support quality management methods and on-job training for skills development. Our methodologies are based on 20 years experience in analysis and coaching during all phases.

Outcomes

The effective outcomes of implementing a business process management system are:

Processes and Services operating more efficiently Effective induction, skills development and retention of employees Development of a strong and healthy organisational culture Employee satisfaction through team work Constancy in safe work practices Safe and healthy workplace Customer satisfaction and success

Within your business we work with:

• People who actually do the job, subject matter experts
• People who train or educate others in the workplace
• People who direct the work of others
• Vendors who supply resources
• The customers, in order to identify needs
• Technical communicators looking to improve skills and productivity

The outcomes of implementing a business process management system in New Zealand meets operational and service needs, skills development, as well as safety and health in the workplace through safe working practices.

Developing and implementing business quality assurance systems, procedure documents, learning material, or training systems are quickly and efficiently accomplished by you using our technical communication packages. The products available to you include:

• ISO 00:2000 Quality Management System Premium Implementation Package
• ISO 9000:2000 Quality Management System Sub-packages, such as self-audit
• Malcolm Baldrige Award Self-implementation Package
• Technical Writers Self-learning Implementation Package

FREE Downloads

ISO  9000:2000 Quality Management System sample package Baldrige Award self-assessment sample package Technical Writers overview presentation

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Copyright ©. All rights reserved. 2006. Premier Strategics Ltd
Hamilton, New Zealand. Updated 15 June 2006